Video LiveChat webinars: Turning data into satisfaction part 2

LiveChat webinars: Turning data into satisfaction part 2

Title : LiveChat webinars: Turning data into satisfaction part 2
Duration : 32:20
Channel : LiveChat
Label : customer support, customer relationship, customer service, help desk, live chat, ecommerce, marketing, webinar, team management

LiveChat webinars: Turning data into satisfaction part 2

LiveChat - premium live chat application with a built in help desk system for customer service and ecommerce. This LiveChat (http://lc.chat/kiysyvi) webinar provides an advanced training in analyzing chat data effectively. Learn how to choose, create KPIs and manage support team using historical data. The webinar covers following topics: »Why metrics matter, »How to choose & create KPIs, »How to manage support team using the data (http://lc.chat/de7b9). »Learn more about the report options in LiveChat: http://lc.chat/1c9s5rk9 To see the Q&A from the Webinar visit: http://lc.chat/pj02j4i Check out our webinars: http://lc.chat/3t1kbj4i Sign up for the free trial: http://lc.chat/l37syvi 30 days, no commitment, no credit card required.

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